Pratik Sonigara
- Total activity 15
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 0
- Subscriptions 8
Activity overview
Latest activity by Pratik Sonigara-
Pratik Sonigara created an article,
Brand and subdomain
Brand name is "z3n-Helpcenter1" subdomain - "https://z3npratiksonigara" integrationId was set to 654cd1b50bb2e9abae11e817.
-
Pratik Sonigara created an article,
Importing knowledge sources for an advanced AI agent (Ultimate Test)
Client admins can import knowledge sources for an AI agent by selecting the desired AI agent from the drop-down menu in the top-right corner. Depending on whether the agent is zero-training or agen...
-
Pratik Sonigara created an article,
How do I publish my content in other languages?
If you have configured your Help Center to support multiple languages, you can publish content in your supported languages. Here's the workflow for localizing your Help Center content into other ...
-
Pratik Sonigara created an article,
How can agents leverage knowledge to help customers?
You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...
-
Pratik Sonigara created an article,
Welcome to your Help Center!
You're looking at your new Help Center. We populated it with placeholder content to help you get started. Feel free to edit or delete this content. The Help Center is designed to provide a complet...
-
Pratik Sonigara created an article,
What are these sections and articles doing here?
This FAQ is a section in the General category of your help center knowledge base. We created this category and a few common sections to help you get started with your Help Center. The knowledge ba...
-
Pratik Sonigara created an article,
How do I customize my Help Center?
You can modify the look and feel of your Help Center by changing colors and fonts. See Branding your Help Center to learn how. You can also change the design of your Help Center. If you're comfort...